EU Delivery
- Are you delivering to the EU this Christmas?
- Why are Account card holders unable to place orders to the EU on their account ?
- Why are products more expensive on the EU website?
- Can I purchase Gift Cards for EU Delivery?
- Do I have to pay duties/customs fees for an order sent to the EU?
- Is my order going though Customs for delivery in an EU country?
- Why am I not able to shop in Euros for Switzerland? / Why am I not able to shop in Euros for some countries?
- How can I process returns for my EU order?
- Where is my EU order?
- Why am I not able to select a delivery window for standard delivery for my EU order?
- What delivery options are available for EU orders? / Can I send my EU order for next day delivery? / Can I choose named day delivery for my EU orders? / Why can I only see standard delivery for my EU orders?
- Why am I not able to see Hampers in the gifting section at checkout to add to my EU order?
- Can I add a gift message in a local language?
- Can I ship to multiple delivery addresses for my EU order?
- Can I collect my order from a local store in the EU?
- Why am I only able to check out as a guest for my EU orders? / Why am I not able to log in on the EU site or place an EU order as a logged in customer
- Why am I not able to access ‘My Account’ page when I am shopping for EU delivery? / Why am I not able to see my Address book for EU delivery? / Why am I not able to see my saved cards for EU Orders? / Why am I not able to see my Order History? / Why I
- Why am I seeing a warning message in the basket for soft drinks, when I am trying to deliver to the EU?
- Why am I seeing a warning message in the basket for leather & tableware, when I am trying to deliver to France?
- Why am I seeing a warning message in the basket for confectionery, when I am trying to deliver to Denmark?
- Why am I seeing a warning message in my basket for coffee when I am trying to deliver to the EU?
- Why am I seeing product restrictions in my Basket for some EU countries and not others?
- Why am I redirected to another site when I choose an EU country?
- Can I get VAT receipt for my order?
- What currencies can I use to pay for my EU order?
- Can I shop the F&M website in my local language?
- Why can’t I see the ‘Create Your Own Hamper’ option on the EU site? / Can I build my own Hamper to deliver to EU countries?
- Can I personalise my champagne on the EU site for EU delivery?
- What payment methods can I use to pay for my EU orders?
- Can I pay for my EU order with a Fortnum’s Gift Card?