Our ambition has been to reinstate EU delivery for our customers as soon as possible so your favourite Fortnum’s products can be enjoyed far and wide - and to do so we have only enabled Guest Checkout for the time being. We are working hard to enable registration and customer accounts, which will be available in the very near future.
Questions in this section
- Are you delivering to the EU this Christmas?
- Why are Account card holders unable to place orders to the EU on their account ?
- Why are products more expensive on the EU website?
- Can I purchase Gift Cards for EU Delivery?
- Do I have to pay duties/customs fees for an order sent to the EU?
- Is my order going through Customs for delivery in an EU country?
- Why am I not able to shop in Euros for Switzerland? / Why am I not able to shop in Euros for some countries?
- How can I process returns for my EU order?
- Where is my EU order?
- Why am I not able to select a delivery window for standard delivery for my EU order?