Fortnum & Mason Help Centre home page

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  1. Fortnum & Mason
  2. Product Enquiries
  3. Product Enquiries

Product Enquiries

  • Do you sell vegan biscuits?
  • Do you use Titanium Dioxide in your products?
  • Do you work with European suppliers?
  • Do your flowers come with a vase?
  • Do your infusions contain caffeine?
  • Do your musical advent calendars include batteries?
  • Do your sharing brownies have to be refrigerated upon receipt?
  • Do your tea bags contain plastic?
  • Does Fortnum & Mason use palm oil?
  • Does the Cream Tea Selection come with glasses, plates and cutlery?
  • Does the Fortnum's Filled Wooden House Advent Calendar play music?
  • Easter tea loose leaf caddy - 8025793
  • Flora Rider's Seville Orange & Orange Blossom Marmalade, Dalemain Award Winner 2021, 340g (5098005)
  • Fortnum's Bespoke Tea Blending Service
  • Have you stopped working with certain suppliers because of Brexit?
  • How can I check whether something is in stock?
  • How can I find an item that I saw in a magazine?
  • How can I sign up to your newsletter?
  • How do I see prices in a different currency?
  • How long can you store Champagne?
  • How long do tea bags take to compost?
  • How to do you dispose of the string and tag attached to the tea bag?
  • I have received my bespoke hamper, however, the wicker basket is not the one I selected?
  • Is the beauty advent calendar recyclable?
  • Is the Christmas Tea Lovers Advent Calendar the same as last year?
  • Is the Fortnum's Chocolate Truffle Selection Advent Calendar, 250g calendar the same as last year?
  • Is your gift packaging recyclable?
  • Is your plastic carrier bag biodegradable?
  • London Rooftop Honey availability and information
  • Long Love #Fortnums
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