Product Enquiries
- What is the Hamper Exchange?
- What is the policy on price matching?
- What is the shelf life of the oven ready Salmon en Croute (2159781)?
- What is the shelf life of the Whole Beef Wellington, Oven Ready (2141614)?
- What is the straw-like material inside your hampers?
- What music does the LED Mountain Christmas Decoration (5032225) play?
- What should I do if I have had an allergic reaction to a product?
- When do the sales take place at Fortnum & Mason?
- When do you deliver flowers?
- When do you start selling fresh picnics online?
- When do you stop selling fresh picnics online?
- When does the Fortnum's Beauty Advent Calendar go on sale?
- When will an item be back in stock?
- Where are your flowers sourced from?
- Where can fresh picnics be delivered?
- Where can I find my gift message?
- Where can I find product ingredients?
- Where can you deliver the Cream Tea Selection (5094296)?
- Where do you deliver flowers?
- Which confectionery is behind each door of the Fortnum's Filled Wooden House Advent Calendar (2215158)?
- Which wood is used for the advent calendars?
- Why are some candles only eligible for delivery within the UK?
- Why are the sea salted caramel truffles drums not eligible for delivery to Australia and New Zealand?
- Why are your tea bags wrapped in a plastic envelope?
- Why are your tea boxes wrapped in cellophane?
- Why can't I order fudge for delivery to Australia, New Zealand, USA and Canada?
- Why can't you send the Beauty Advent Calendar outside the UK?
- Why do you wrap your tea tins and boxes in plastic?
- Why is lemon curd and other curds not eligible for delivery to Australia and New Zealand?
- Will the tea bags breakdown in my home compost?