Fortnum & Mason Help Centre home page

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  1. Fortnum & Mason
  2. Product Enquiries
  3. Product Enquiries

Product Enquiries

  • Are the air sacs you use recyclable?
  • Are the glass teapots dishwasher safe?
  • Are the picnic rugs washable?
  • Are there any size restrictions for items within a bespoke hamper?
  • Are you selling King Charles III coronation products?
  • Are your flower bouquets exclusive?
  • Are your picnics available for collection?
  • Are your sparkling teas suitable for vegans/vegetarians?
  • Are your straps made of leather?
  • Are your sugared almonds suitable for vegetarians/vegans?
  • Are your teas gluten-free?
  • Are your teas vegan?
  • Caffeine content in teas
  • Can I amend my breakfast box/meat box order?
  • Can I amend my Cream Tea order?
  • Can I amend my flower order?
  • Can I buy flowers in your stores?
  • Can I cancel my breakfast box/meat box order?
  • Can I cancel my cream tea order?
  • Can I cancel my flower order?
  • Can I cancel my fresh picnic order?
  • Can I collect flowers in store?
  • Can I create a bespoke hamper in a huntsman wicker?
  • Can I freeze Welsh rarebit?
  • Can I order a wedding cake?
  • Can I order flowers and other items together?
  • Can I pick up a Coronation picnic in store?
  • Can I pick up a Cream Tea Selection (5094296) in store?
  • Can I place an order for a bespoke gift box online?
  • Can I purchase a personalised bottle in your stores?
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