Fortnum & Mason Help Centre home page

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  1. Fortnum & Mason
  2. Product Enquiries
  3. Product Enquiries

Product Enquiries

  • Are the air sacs you use recyclable?
  • Are there any size restrictions for items within a bespoke hamper?
  • Are your sparkling teas suitable for vegans/vegetarians?
  • Are your sugared almonds suitable for vegetarians/vegans?
  • Can I amend any information once I placed my flower order?
  • Can I buy flowers in your stores?
  • Can I freeze Welsh rarebit?
  • Can I have a bouquet of flowers packed into a hamper?
  • Can I order a wedding cake?
  • Can I purchase empty wicker baskets?
  • Can I recycle your plastic bag?
  • Can I request a Christmas brochure/catalogue?
  • Can Stilton be frozen?
  • Can you give me the names of your suppliers?
  • Do the Christmas puddings all come with a ceramic bowl?
  • Do you charge for carrier bags in your stores?
  • Do you sell decaffeinated teas?
  • Do you sell Halal products?
  • Do you sell macarons?
  • Do you sell vegan biscuits?
  • Do you stock McNair shirts at the Piccadilly store?
  • Do your tea bags contain plastic?
  • Does Fortnum & Mason use palm oil?
  • Does the Fortnum's Filled Wooden House Advent Calendar (2215158) play music?
  • Gold Glitter Moon Decorations by Gisela Graham
  • How can I check whether something is in stock?
  • How can I find an item that I saw in a magazine?
  • How do I see prices in a different currency?
  • How long can you store Champagne?
  • How long will a flower bouquet last?
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