Product Enquiries
- Are the air sacs you use recyclable?
- Are there any size restrictions for items within a bespoke hamper?
- Can I amend any information once I placed my flower order?
- Can I freeze rarebit?
- Can I have a bouquet of flowers packed into a hamper?
- Can I order a wedding cake?
- Can I purchase empty wicker baskets?
- Can I recycle your plastic bag?
- Can Stilton be frozen?
- Can you give me the names of your suppliers?
- Do you sell macarons?
- Do you stock McNair shirts at the Piccadilly store?
- Do your tea bags contain plastic?
- Does Fortnum & Mason use palm oil?
- How can I check whether something is in stock?
- How can I find an item that I saw in a magazine?
- How long can you store Champagne?
- How long will a flower bouquet last?
- I have received my bespoke hamper however the wicker basket is not the one I selected?
- I have seen a product in store but not online, where might I be able to find it?
- If you have enquiries about a faulty product, please contact our Customer Services Department.
- Is your gift wrap recyclable?
- Is your plastic bag biodegradable?
- What are the cooking instructions for the Individual Salmon en Croute (2158791)?
- What are the cooking instructions for the Whole Cooked Beef Wellington (2003100)?
- What are the cooking instructions of the cooked Salmon en Croute (2159748)?
- What are the cooking instructions of the oven ready Salmon en Croute (2159781)?
- What are the cooking instructions of the Whole Beef Wellington, Oven Ready (2141614)?
- What are the dimensions of the Champagne & Chocolate box?
- What are the dimensions of the gift boxes?