Questions in this section

• How do I set or change my marketing preferences?
• Can I use my account card in your Hong Kong store/restaurant?
• Why can I no longer apply for a Fortnum & Mason account card?
• When do I receive my Fortnum & Mason statement?
• How do I cancel an account for a deceased Fortnum & Mason card holder?
• How can I pay the balance on my Fortnum & Mason account?
• Can I cancel my Fortnum & Mason account?
• I have lost my Fortnum & Mason account card, how can I replace it?
• Can I close my Fortnum's account?
• What do I do if my Fortnum & Mason account needs reactivating?