Will my Membership automatically renew?
No – You will be notified through email when your Membership is ready to renew, as well as see handy hints when you’re logged into the F&M website, reminding you to renew. To renew, head to the 'Membership' page of 'My Account' on our website when logged into your F&M account and click ‘renew’. We will also email you with more detailed information on how to renew closer to the time.
When does my Membership expire, and will I be notified?
Your Membership lasts for one year from the date of purchase. This is shown in the ‘Manage your Membership’ page of My Account. You will be notified via email when your Membership is about to expire and you are eligible to renew, as well as receive handy reminders in your Membership account and on our website.
How do I cancel my Membership?
You can cancel your unused Membership for a full refund up to 14 days from the date of your initial purchase. To cancel, please contact Customer Services. For more information, please see our terms and conditions here.