Fortnum & Mason Help Centre home page

  • Hampers
  • Food Hall
  • Wine & Spirits
  • Tea & Coffee
  • Biscuits
  • Chocolates
  • Gifts & Occasions
  • Home
  • Restaurants & Stores
  • Stories
  1. Fortnum & Mason
  2. Couriers and Deliveries
  3. Couriers and Deliveries

Couriers and Deliveries

  • Are you delivering to the EU this Christmas?
  • Can I track my order?
  • Free Named Day & Standard Delivery Offer
  • Do you deliver to Macau?
  • Do you deliver to the Isle of Man?
  • Do you deliver to Hong Kong?
  • Why have you stopped delivering to China?
  • My order contains multiple international addresses. Will everything be dispatched at the same time?
  • My order contains multiple international addresses. Will all deliveries arrive at the same time?
  • Will all items in my order be dispatched at the same time? (International delivery)
  • Will all items in my order arrive at the same time? (International delivery)
  • My order contains multiple addresses in the UK. Will everything be dispatched at the same time?
  • My order contains multiple addresses in the UK. Will all deliveries arrive at the same time?
  • Will all items in my order be dispatched at the same time? (UK delivery)
  • Will all items in my order arrive at the same time? (UK delivery)
  • What are the delivery times for DPD?
  • What time will my fresh picnic be delivered?
  • Do you send to US military addresses (APO, FPO and DPO)?
  • Are deliveries to Norway and Switzerland affected by Brexit?
  • Have deliveries to the Channel Islands been affected by Brexit?
  • Are there any products that I will not be able to buy after Brexit?
  • Can you deliver fresh food to the Channel Islands?
  • What is the delivery charge for Ship 2 Shop?
  • What packaging will my order be shipped in?
  • Do you offer timed delivery options?
  • Can I have more information on deliveries?
  • Will I need to sign for my parcel?
  • What happens if my order gets delayed in customs?
  • What do I do if my order is late and I do not get a card?
  • What are the delivery options for the Channel Islands?
  • 1
  • 2
  • ›
  • »

Our Stores

  • Piccadilly
  • St Pancras International
  • The Royal Exchange
  • Heathrow T5
  • Hong Kong
  • Worldwide Stockists

Experiences

  • Afternoon Tea
  • Restaurants
  • Events
  • Personalised Gifts

Services

  • Concierge
  • Private Dining
  • Weddings
  • Gift Cards
  • 商店指南
  • Blend your own tea
  • Rapid Delivery

Shopping Online

  • Returns Policy
  • Delivery Information
  • International Delivery
  • Click and Collect
  • Track my Order
  • Product Recalls

More info

  • Contact Us
  • FAQ
  • Our Stores
  • Our Restaurants
  • Our History
  • Work with Us
  • Press Office

Follow @fortnums

  • Facebook
  • Instagram
  • Twitter
  • Weibo
  • WeChat
  • Pinterest