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  1. Fortnum & Mason
  2. Couriers and Deliveries
  3. Couriers and Deliveries

Couriers and Deliveries

  • What do I do if my order is late and I do not get a card?
  • What are the delivery options for the Channel Islands?
  • How can I see if products are eligible for international delivery?
  • How can I see if my country is available for international delivery?
  • Are there any restrictions on delivering to Australia and New Zealand?
  • Do you telephone the recipient prior to delivery?
  • Do you offer same day delivery?
  • Do you deliver orders worldwide?
  • Do you ship to the USA?
  • Which countries do you ship to?
  • Do you deliver to a BFPO address?
  • Do you offer a named day and next day delivery to Northern Ireland?
  • Do you offer a named day and next day delivery to Highlands and Islands?
  • Can I choose a different delivery address to my billing address?
  • Do you deliver to China?
  • How do I know if my online order has been accepted?
  • Why do you ask for recipients' mobile numbers?
  • Can someone else pick up my parcel on my behalf for a SHIP2SHOP order?
  • What should I do if I do not receive my Pickup pass?
  • What should I do if I lose my Pickup pass?
  • What forms of ID are accepted for my Ship 2 Shop?
  • What do I need to take when I pick up my parcel from a pick up shop?
  • Can I return my parcel without a return label to my Ship 2 Shop?
  • What happens when a delivery attempt is made and the recipient is not in?
  • What happens if I do not collect my parcel on the requested day from my Ship 2 Shop?
  • Why do I need to provide a mobile number along with an email address when requesting my order to be delivered to my local Ship 2 Shop?
  • How can I see the opening hours of my local Ship 2 Shop?
  • Can I order anything to be sent to my local Ship 2 Shop?
  • What is the list of my local Ship 2 Shop?
  • What is Ship 2 Shop?
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