Payments
- How can I place my order online as an account card holder?
- What are Secure Payments and how do they work?
- What payment methods can I use?
- How do you store my payment card data?
- Can I pay in different currencies online?
- Do you accept Union Pay?
- I live in the Channel Islands but have been charged VAT for my online order, how do I claim a refund?
- I missed your promotion by a few minutes, can I still order with the lower price?
- When will the payment for my order be taken?
- Can I use more than one gift card to pay for my online order?
- What do I do if I have been charged incorrectly for an online order?
- There is not enough credit on my Gift Card to pay for the total order, how can I pay the remaining balance?
- I will be visiting your store but returning to the Channel islands with my purchase, how do I claim back the VAT?
- I was overcharged in store, what should I do?
- There is not enough credit on my Gift Card to pay for the total order, how can I place my order?
- What types of card do you accept?
- Will I get refunded the delivery charge if I return an item from overseas?