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  1. Fortnum & Mason
  2. Payments
  3. Payments

Payments

  • How can I place my order online as an account card holder?
  • What are Secure Payments and how do they work?
  • What payment methods can I use?
  • How do you store my payment card data?
  • Can I pay in different currencies online?
  • Do you accept Union Pay?
  • I live in the Channel Islands but have been charged VAT for my online order, how do I claim a refund?
  • I missed your promotion by a few minutes, can I still order with the lower price?
  • When will the payment for my order be taken?
  • Can I use more than one gift card to pay for my online order?
  • What do I do if I have been charged incorrectly for an online order?
  • There is not enough credit on my Gift Card to pay for the total order, how can I pay the remaining balance?
  • I will be visiting your store but returning to the Channel islands with my purchase, how do I claim back the VAT?
  • I was overcharged in store, what should I do?
  • There is not enough credit on my Gift Card to pay for the total order, how can I place my order?
  • What types of card do you accept?
  • Will I get refunded the delivery charge if I return an item from overseas?

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