Orders
- Can I change the date of the delivery?
- Can I get a refund on my subscription order?
- When will my subscription end?
- When will my next payment be taken out for PAYG subscription orders?
- Can I add a gift message for my subscription?
- Can I extend / renew my subscription?
- Can I gift a subscription to someone?
- Can I get a substitution/a different product for my subscription order?
- Can I pause or skip my subscription delivery?
- Where can I view/manage my subscriptions?
- How can I pay for my subscription order?
- Can I add subscription products to a hamper?
- Can I Click and Collect my subscription order?
- What type of subscriptions does Fortnum's offer?
- What products are available for subscription at Fortnum’s?
- Can I order more than one subscription product in one order? Why am I not able to proceed to checkout with more than one subscription product?
- Can I place a subscription order with other products in the basket?
- Do you deliver subscription products to the EU? Do you have international delivery on subscription products?
- Can Customer Services place a subscription order on my behalf? Can I purchase a subscription in-store?
- Can I split my payment when I place my order?
- Can I order a bespoke hamper and other items?
- Can I amend my order?
- Can I order several bespoke hampers to be delivered to the same address?
- How many gift messages can I request in my order?
- How far in advance can I place an order?
- Can I amend my fresh picnic order?
- Can I pick up a fresh picnic in store?
- Can I reorder my preferred bespoke tea blend, but change the personalised label?
- Can I place an order for bespoke tea over the phone?
- How can I order bespoke tea online?