Orders
- Can I change the date of the delivery?
- Order a hamper worth £200 or over and receive £20 to spend on a future order Promotion
- Can I collect a fresh picnic at your St Pancras or Royal Exchange stores?
- Can I order a bespoke hamper and other items?
- Can I amend my Cream Tea Selection order?
- Can I amend my order?
- Can I order several bespoke hampers to be delivered to the same address?
- How many gift messages can I request in my order?
- How far in advance can I place an order?
- Can I amend my fresh picnic order?
- Can I pick up a fresh picnic in store?
- Why can't I place an order to Albania/Armenia/Azerbaijan/Bosnia and Herzegovina/Liechtenstein/San Marino/Vatican City/Georgia/Greenland/Kosovo/North Macedonia/Moldova/Iceland/Montenegro?
- Can I reorder my preferred bespoke tea blend, but change the personalised label?
- Can I place an order for bespoke tea over the phone?
- How can I order bespoke tea online?
- When will I be able to order your full product range again for delivery to the EU?
- Why have you stopped delivering to EU countries?
- Do you deliver to Northern Ireland?
- Does Brexit mean I have to pay higher duty?
- How can I repeat an order using One-Click reordering?
- The Tea Post - how do I change a subscription?
- How do I use the wish list?
- How do I send parcels to different addresses and recipients in one order?
- How do I setup multiple delivery addresses?
- I have by error inputted the recipient's address as the billing address. Is the recipient going to receive an invoice?
- Can I place an order for a fresh bespoke hamper?
- What do I do if I have an item missing from my order?
- How much can I write on the personalised champagne?
- If I make an additional order on the same working day is it possible to consolidate the order to ensure I pay only one delivery charge?
- Where can I add a gift message when I am placing an order?