Gift cards are valid for 24 months from the date of purchase. No further extensions are permitted. Any surplus balance unused after this time will be removed from the Gift Card and will no longer be valid.
All Gift Cards are valid for 24 months once activated. Every time the gift card is used, this prolongs the validity for a further 24 months.
Please note that afternoon tea gift cards issued to Friends of Fortnum's members have a 5-month expiry date, which is quoted in the relevant email sent to members. The gift card’s validity cannot be extended.
To view the balance or expiry date of your Gift Card or E-Gift card, please use our Gift Card Balance Checker. Once you have entered your Gift Card or E-Gift Card number, complete the security question and click “Check Balance”. To find the expiry date, click “View Transaction History”.
Once expired, Gift Cards and E-Gift Cards cannot be used after their expiry date. Any remaining balance will be lost, and the card will become invalid and unusable.