We will of course make every effort we can to cancel an order ahead of this being despatched.
However, if your order is in the process of being despatched, we are unfortunately unable to stop your order. You still have the option available to return your order to us within 30 days of delivery. Please note, orders with perishable goods, bespoke or personalised items are non-returnable once delivered. See our Returns Policy for items that are not eligible for return:
If you require support in cancelling an order, please contact our Customer Services team on +44 (0)20 7734 8040 or firstname.lastname@example.org.