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We offer a bespoke 'Create Your Own Hamper' service on our website and also via our telephone ordering line. To use the online service, simply add the items you want to your order as normal, click on the basket icon to review your selection and then on 'pay securely'. At the checkout, choose the delivery address and the option to add a gift hamper appears below. The section will open to show you the available hamper sizes. A small hamper takes 1-4 items, a medium hamper up to 8 items and a large hamper 9-18 items. According to the number of items you have selected, the hampers in which the items will fit will be available to select. Some fresh food items (such as meat, selected cheeses and some fish products), gift cards, flowers, fragile items and items already in a gift box are not eligible for our bespoke hamper service. If you have any of these products in your basket, the 'add a hamper' section will not appear. Instead, the following message will appear: "Your order contains items that we’re not able to put inside a hamper from the Create your own hamper service. You can edit your order or continue." Please note that if you are placing an advance order using our Build Your Own Hamper service with a delivery date of after Sunday 21st August, any chilled fresh product you have selected will be delivered separately in specialist, nicely chilled packaging. If you do not have any restricted items in your basket, feel free to contact our customer services team with a list of the items you wish to order and the team will advise on this further.
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