The gift cards and e-gift cards sold on www.fortnumandmason.com are only valid in our UK stores/restaurants and UK website. They cannot be used in Hong Kong.
You can buy gift cards in the Hong Kong store. You can use these gift cards in the HK store/restaurant and also on our UK website but not in our UK stores/restaurants.
At present, our Hong Kong store does not have a website. If you are not based in Hong Kong and wish to buy a gift card for a recipient to use in our Hong Kong store/restaurant, please contact the Fortnum & Mason K11 store in Hong Kong directly: K11.manager@fortnumandmason.com.hk
Please be aware of the following:
- The payment will have to be made through a secure payment link sent by the HK store.
- There will be a HK$100 charge for the standard delivery service. This is not “Gifting service” as the courier will call the recipient in advance before arrival to make sure the item will be accepted and successfully delivered.
- You can only purchase a gift card for a monetary value; you cannot purchase an afternoon tea gift card in Hong Kong but you can certainly buy a gift card for a value that will cover the cost of afternoon tea.
You will need to provide the following information by email:
Delivery:
- Your full name and contact details (email address, phone number)
- The recipient's full name
- The recipient's phone number (Hong Kong number)
- The delivery address
Payment link:
- Your full name
- Your Email address
- Items and confirmed total amount