Fortnum & Mason Help Centre home page

  • Hampers
  • Tea & Coffee
  • Biscuits
  • Chocolates & Confectionery
  • Food Hall
  • Wine & Spirits
  • Gifts & Occasions
  • Homeware
  • Restaurants & Stores
  • Stories
  1. Fortnum & Mason
  2. Product Enquiries
  3. Product Enquiries

Questions in this section

  • Are the air sacs you use recyclable?
  • Are the picnic rugs washable?
  • Are there any size restrictions for items within a bespoke hamper?
  • Are your flower bouquets exclusive?
  • Are your sparkling teas suitable for vegans/vegetarians?
  • Are your sugared almonds suitable for vegetarians/vegans?
  • Can I amend my flower order?
  • Can I buy flowers in your stores?
  • Can I cancel my flower order?
  • Can I collect flowers in store?
See more

Where are your flowers sourced from?

  • 21 March 2022 15:50
  • Updated

Our supplier sources its flowers from farms that they own in the UK and in Kenya, according to the season.

During rose season, all flowers are sourced from the UK farms. Outside of rose season, flowers may be sourced from both UK and Kenyan farms. 

Have more questions? Contact us
Return to top

Related articles

  • Why are the sea salted caramel truffles drums not eligible for delivery to Australia and New Zealand?

Our Stores

  • Piccadilly
  • St Pancras
  • The Royal Exchange
  • Heathrow T5
  • Hong Kong
  • Worldwide Stockists

Experiences

  • Afternoon Tea
  • Restaurants
  • Personalised Gifts

Services

  • Concierge
  • Private Dining
  • Gift Cards
  • Bespoke Hampers
  • 商店指南

Shipping

  • Returns Policy
  • Delivery Information
  • International Delivery
  • Click and Collect
  • Worldwide Stockists

More info

  • Contact Us
  • FAQ
  • Our Stores
  • Our Restaurants
  • Our History
  • Work with Us
  • Press Office

Follow @fortnums

  • Facebook
  • Instagram
  • Twitter
  • Weibo
  • WeChat
  • Pinterest