Although we are currently unable to deliver to China, we are still able to deliver to Hong Kong.
You can place your order on our UK website. The shipping cost is £40 and we quote approximately 6 working days for delivery. Any applicable customs fees will be quoted to you at the check-out.
If you wish to order directly from our Hong Kong store for delivery in Hong Kong, you can download the K11 HK App on any smart phone and register as a K11 member.
Once the App has been downloaded, you can click on K11 ESHOP where you can purchase items for delivery in Hong Kong only. The estimated delivery time is 5-7 working days after order confirmation; orders placed on Saturdays, Sundays or any public holiday will be processed on the following business day. Local delivery service is provided by PickUpp. Delivery is free for orders over HK$500, the delivery charge is HK$70 for orders under HK$500. You can view all delivery information in the Delivery and Return section on the App.
However, it is very important to note that this App only offers a very limited range of items to purchase (fewer than 40 products currently, no hampers) compared to what we offer on our UK website.
If you wish to benefit from our full range of products and/or the item you wish to order is not available on the K11 HK App, you will have to place the order on the UK website and pay for shipping to HK.