Although we are currently unable to deliver to China, we are still able to deliver to Hong Kong.
You can place your order on our UK website. Delivery to Hong Kong costs £40 regardless of the size and weight of the order and we quote approximately 6 working days for delivery. Any applicable customs fees will be quoted to you when you reach the delivery page.
At present, our Hong Kong store does not have a website. However, if you wish to purchase items directly from the Hong Kong store for delivery in Hong Kong, you can email the Fortnum & Mason K11 store directly: K11.firstname.lastname@example.org
Please be aware of the following:
- The Hong Kong store has a limited range of items compared to what we offer on our UK website and all items are subject to availability;
- The payment will have to be made through a secure payment link sent by the HK store;
- There will be a HK$100 charge for the standard delivery service. This is not “Gifting service” as the courier will call the recipient in advance before arrival to make sure the item will be accepted and successfully delivered;
- If purchasing a gift card, please note that you can only purchase a gift card for a monetary value; you cannot purchase an afternoon tea gift card in Hong Kong but you can certainly buy a gift card for a value that will cover the cost of afternoon tea. This can only be a physical gift card and not an e-gift card.
You will need to provide the following information to the Hong Kong store by email:
Your full name and contact details (email address, phone number)
The recipient's full name
The recipient's phone number (Hong Kong number)
The delivery address
For the payment link:
Your full name
Your email address
The items required and confirmed total amount
If you wish to benefit from our full range of products, you will have to place the order on our UK website and select Hong Kong as the destination.