Currently, we are unable to substitute, add or remove any of the components in our pre-packed hampers. We do, however, offer a Bespoke Hamper service whereby you can select the items of your choice to be packed in a wicker basket especially for you.
Once you have selected the items and added these to your bag, click on the basket icon and then on 'pay securely', choose the address and the option to add a wicker basket appears at the check-out.
Simply click on 'create your own hamper - add a hamper here' and the section will open to show you the small, medium and large hampers available.
As indicated in this section, a small hamper takes 1-4 items, a medium hamper up to 8 items and a large hamper 9-18 items. According to the number of items you have selected, the hampers in which the items will fit will be available to select.
For the time being, please note that we are unable to place any chilled fresh products in a bespoke hamper created through our Build Your Own Hamper service.
If the following message appears at the check-out- "Your order contains items that we’re not able to put inside a hamper from the Create your own hamper service. You can edit your order or continue." - please check the contents of your basket. You can contact the customer services team if you are unsure which item may not be eligible and the team can advise further.