At present, gift cards/egift cards cannot be used cross border and therefore only UK gift cards/egifts cards can be used in our UK stores/restaurants and only HK gift cards/egift cards can be used in our Hong Kong store/restaurant.
Customers can buy gift cards in the Hong Kong store.
Customers can also purchase gift cards for use in Hong Kong by contacting customer.services@fortnumandmason.co.uk. Our team can provide our Hong Kong store's email address for direct ordering of gift cards for use in Hong Kong.
Customers must be aware of the following:
- The payment will have to be made through a secure payment link sent by the HK store.
- There will be a HK$100 charge for the standard delivery service. This is not “Gifting service” as the courier will call the recipient in advance before arrival to make sure the item will be accepted and successfully delivered.