We continue to follow all government health guidance at our Cambridgeshire warehouse for the highest levels of safety of our staff. This includes social distancing protocols and other operational restrictions and controls.
- Face masks continue to be required when entering the site and moving around the building, they may be removed in the canteen whilst eating or outside the building
- Social distancing rules and the 1 way system also remain in place within the building
- Whilst working on any tasks where the colleague is based at a fixed station (such as admin tasks, eCom packing, driving forklifts) the colleague may remove their face mask, but it must be worn if they leave the station.
Meanwhile our delivery service provider DPD offers a contact-free delivery process, including photo capture for proof of delivery. You will not be asked to sign handheld units and drivers will take a photo of the parcel at the point of delivery.
If you have ordered for UK delivery, we would recommend that you download the DPD app from the App Store or Google Play, as it will keep you informed as to the whereabouts of your order and your delivery driver, and allow you a lot more control over the receipt of your goods. If you’re shopping with us from further afield, international deliveries will be couriered via DHL and you will not be able to set delivery preferences.