All our orders are sent by courier and our couriers require a signature for all deliveries. For UK deliveries, if the customer has added a mobile on the order, they will be given a one-hour time slot on the day of delivery and they can text back if the time is not convenient to instruct DPD to deliver to a neighbour or pick-up shop, to leave the parcel in a safe place or to deliver on a different day. You can also select these options for the customer directly on DPD's website if needed. These options are not available for international deliveries with DHL.
Questions in this section
- Can I track my order?
- My order contains multiple international addresses. Will everything be dispatched at the same time?
- My order contains multiple international addresses. Will all deliveries arrive at the same time?
- Will all items in my order be dispatched at the same time? (International delivery)
- Will all items in my order arrive at the same time? (International delivery)
- My order contains multiple addresses in the UK. Will everything be dispatched at the same time?
- My order contains multiple addresses in the UK. Will all deliveries arrive at the same time?
- Will all items in my order be dispatched at the same time? (UK delivery)
- Will all items in my order arrive at the same time? (UK delivery)
- What are the delivery times for DPD?