Click & Collect is available at our Piccadilly store. Our Royal Exchange and St Pancras International stores are temporarily closed and our Click & Collect service will resume when these stores reopen.
Piccadilly store: Customer Collections Desk, Lower Ground Floor, 181 Piccadilly, London W1A 1ER.
Royal Exchange store: 4-7 The Courtyard, The Royal Exchange, London EC3V 3LR Please note that the Royal Exchange store is temporarily close. The Click & Collect service will resume when the store reopens.
St Pancras store: St Pancras International Station, Pancras Road, London, N1C 4QP Please note that the St Pancras store is temporarily close. The Click & Collect service will resume when the store reopens.
Somerset House store: Somerset House, Strand, London WC2R 1LA. Please note that there will be no F&M store at Somerset House in 2020 and therefore no option to collect from Somerset House in 2020.
We do not offer a Click & Collect service at our Terminal 5 store at Heathrow airport.