Click & Collect is available at our Piccadilly store, our Royal Exchange store and our St Pancras International store.
Piccadilly store: Customer Collections Desk, Lower Ground Floor, 181 Piccadilly, London W1A 1ER.
Royal Exchange store: 4-7 The Courtyard, The Royal Exchange, London EC3V 3LR
St Pancras store: St Pancras International Station, Pancras Road, London, N1C 4QP
Fortnum & Mason does not offer a Click & Collect service at our Terminal 5 store at Heathrow airport, however, Heathrow Airport offers a selection of F&M products on its website that you can order and collect from the T5 store or from a collection point in T2: https://boutique.heathrow.com/en/retailers/fortnum-%26-mason
Please note that this service will be suspended in all our stores from November 27th 2023 to January 4th 2024.