Most orders are shipped in a brown cardboard box featuring Fortnum & Mason’s logo. The boxes are lined with bubble wrap and items inside are either wrapped with bubble wrap or packed with airbags. Fresh food is packed with woolcool bags and ice packs that ensure temperature control. Gift cards are placed in presentation boxes and sent in white jiffy envelopes.
Questions in this section
- Can I track my order?
- What are the delivery times for DPD?
- What time will my fresh picnic be delivered?
- Do you send to US military addresses (APO, FPO and DPO)?
- Are deliveries to Norway and Switzerland affected by Brexit?
- Will deliveries to the Channel Islands be affected by Brexit?
- Are there any products that I will not be able to buy after Brexit?
- Can you deliver fresh food to the Channel Islands?
- What is the delivery charge for Ship 2 Shop?
- What packaging will my order be shipped in?