Christmas is the most magical time of year at Fortnum's, but it is also our busiest – so due to unprecedented demand we have temporarily paused our Create Your Own Hamper service. We know this may be disappointing for customers who love this service, but we’ve done so to ensure our incredibly busy teams are able to make the festive season wonderful for as many people as possible. We’ll be resuming the service in the New Year.
This is applicable both online and in our stores, although you can create your own bespoke gift box in our stores using one of our beautiful Eau de Nil magnetic gift boxes. This is available in our stores only, stock levels permitting.
The good news is that we’ve plenty of other brilliant wickers available in all shapes and sizes. Our hamper curators are experts when it comes to building them, so we do hope you'll find one that takes your fancy – just make sure you get your order in quick, as they’re likely to sell fast this Christmas.