I have lost my Fortnum & Mason account card, how can I replace it? 19 October 2021 17:49 Updated If you have lost your account card, please contact the relevant department at email@example.com or call Customer Services on 0207 734 8040 and ask for our Account Card Department. Related articles Why can I no longer apply for a Fortnum & Mason account card? What do I do if my Fortnum & Mason account needs reactivating? How can I place my order online as an account card holder? Can I close my Fortnum's account? How can I pay the balance on my Fortnum & Mason account?