I have lost my Fortnum & Mason account card, how can I replace it? 19 October 2021 17:49 Updated If you have lost your account card, please contact the relevant department at firstname.lastname@example.org or call Customer Services on 0207 734 8040 and ask for our Account Card Department. Related articles Why can I no longer apply for a Fortnum & Mason account card? I have a Fortnum & Mason account, how do I claim my free delivery? What do I do if my Fortnum & Mason account needs reactivating? When do I receive my Fortnum & Mason statement? How do I cancel an account for a deceased Fortnum & Mason card holder?