| As much as possible, we would advise that you return the item to the store where it was originally purchased. However, you can return the item to any of our Fortnum & Mason stores (with the exception of our Heathrow Terminal 5 store, unless you are flying out from there), as long as it is an item that we accept back. Please note we cannot accept the following items as returns: Bespoke orders, personalised items, consumable items, goods worn on the body, beauty, perfume and toiletry items, jewellery and lingerie. |
