For Sales Items, returns must be made within 7 days. In some instances we are unable to offer exchanges or refunds.
We can accept returns for all items except:
- Unsealed consumables/beverages
- Fresh food items or consumables/beverages with a short shelf life
- Hampers or gift boxes containing unsealed consumables/beverages, fresh food items or consumables/beverages with a short shelf life
- Unsealed perfume, beauty or make-up products
- Earrings for pierced ears
- Bespoke or personalised items
- Items that cannot be returned for hygiene reasons such as razors and brushes
Your statutory rights are not affected.