We can accept the return of gift cards purchased online or over the phone, provided they are returned within 30 days of receipt and have not been used.
For gift cards purchased in store, these can also be returned if they have not been used, however, they cannot be refunded in store as this is not an option on our tills. Please email our customer services team with a copy of your receipt and the gift card number and the team will call you to confirm cancellation of the card and to process the refund over the phone.