Questions in this section

• Do you accept Union Pay?
• I live in the Channel Islands but have been charged VAT, how do I claim a refund?
• I missed your promotion by a few minutes, can I still order with the lower price?
• When will the payment for my order be taken?
• Can I use more than one gift card to pay for my online order?
• What do I do if I have been charged incorrectly for an online order?
• What payment methods can I use?
• How long does it take to get a refund?
• There is not enough credit on my Gift Card to pay for the total order, how can I pay the remaining balance?
• I will be visiting your Piccadilly store but returning to the Channel islands with my purchase, how do I claim back the VAT?