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  • Will all items in my order arrive at the same time? (International delivery)
  • My order contains multiple addresses in the UK. Will everything be dispatched at the same time?
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What do I need to take when I pick up my parcel from a pick up shop?

  • 15 October 2019 20:12
  • Updated
You will need to take your Pick up pass and present a photo ID. If you are not able to take your Pick up pass, present it on your smartphone. You will need 2 forms of ID: your photographic ID, and a utility bill for proof of address. 
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  • What happens when a delivery attempt is made and the recipient is not in?

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