The flowers will, by default, be left on the premises in a safe and dry place if possible or with a neighbour. If you would prefer that the flowers are not left on premises or with a neighbour, but re-delivered by the courier then you must notify us after placing the order. In this instance, a card will be posted through the letterbox and the recipient will be required to telephone the courier depot to arrange redelivery. Please note that the courier will not call prior to the delivery and if the redelivery results in the flowers being delivered a day later, then our five-day guarantee is no longer valid. |