Fortnum & Mason Help Centre home page

  • Hampers
  • Food Hall
  • Wine & Spirits
  • Tea & Coffee
  • Biscuits
  • Chocolates
  • Gifts & Occasions
  • Home
  • Restaurants & Stores
  • Stories
  1. Fortnum & Mason
  2. Fortnum and Mason Account
  3. Fortnum and Mason Account

Questions in this section

  • How do I set or change my marketing preferences?
  • Can I use my account card in your Hong Kong store/restaurant?
  • Why can I no longer apply for a Fortnum & Mason account card?
  • When do I receive my Fortnum & Mason statement?
  • How do I cancel an account for a deceased Fortnum & Mason card holder?
  • I have a Fortnum & Mason account, how do I claim my free delivery?
  • How can I pay the balance on my Fortnum & Mason account?
  • Can I cancel my Fortnum & Mason account?
  • I have lost my Fortnum & Mason account card, how can I replace it?
  • Can I close my Fortnum's account?
See more

Why can I no longer apply for a Fortnum & Mason account card?

  • 20 March 2022 21:12
  • Updated
Unfortunately we no longer offer this service to new customers.
Have more questions? Contact us
Return to top

Related articles

  • I have a Fortnum & Mason account, how do I claim my free delivery?
  • I have lost my Fortnum & Mason account card, how can I replace it?
  • What do I do if my Fortnum & Mason account needs reactivating?
  • When do I receive my Fortnum & Mason statement?
  • Can I close my Fortnum's account?

Our Stores

  • Piccadilly
  • St Pancras International
  • The Royal Exchange
  • Heathrow T5
  • Hong Kong
  • Worldwide Stockists

Experiences

  • Afternoon Tea
  • Restaurants
  • Events
  • Personalised Gifts

Services

  • Concierge
  • Private Dining
  • Weddings
  • Gift Cards
  • 商店指南
  • Blend your own tea
  • Rapid Delivery

Shopping Online

  • Returns Policy
  • Delivery Information
  • International Delivery
  • Click and Collect
  • Track my Order
  • Product Recalls

More info

  • Contact Us
  • FAQ
  • Our Stores
  • Our Restaurants
  • Our History
  • Work with Us
  • Press Office

Follow @fortnums

  • Facebook
  • Instagram
  • Twitter
  • Weibo
  • WeChat
  • Pinterest