You will be able to return any Click & Collect order within 30 days of collecting it.
Fortnum & Mason can accept returns for all items except:
- Unsealed consumables/beverages
- Fresh food items or consumables/beverages with a short shelf life
- Hampers or gift boxes containing unsealed consumables/beverages, fresh food items or consumables/beverages with a short shelf life
- Unsealed perfume, beauty or make-up products
- Earrings for pierced ears
- Bespoke or personalised items
Your statutory rights are not affected.