If you have an issue with your stamp card, please contact our Customer Services team who will direct you to the Loyalty team to help resolve it for you.
Questions in this section
- I accidentally deleted my Coffee card, how do I get it back?
- My Coffee stamp card is full, what happens now?
- My Coffee stamps are wrong / I have a problem with my stamp card, what do I do?
- How do I redeem my free hot drink?
- Can I use my stamps or free hot drink for something else?
- What can I redeem my free hot drink I have earned on?
- Where can I redeem my free hot drink?
- Where do I see my Lower Ground Loyalty Card rewards?
- How do I earn a stamp on my Lower Ground Coffee Loyalty Card?
- Are your stores open on bank holidays?