Questions in this section

• Are you delivering to the EU this Christmas?
• Why are Account card holders unable to place orders to the EU on their account ?
• Why are products more expensive on the EU website?
• Can I purchase Gift Cards for EU Delivery?
• Do I have to pay duties/customs fees for an order sent to the EU?
• Is my order going though Customs for delivery in an EU country?
• Why am I not able to shop in Euros for Switzerland? / Why am I not able to shop in Euros for some countries?
• How can I process returns for my EU order?
• Where is my EU order?
• Why am I not able to select a delivery window for standard delivery for my EU order?